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Vape Pen Troubleshooting

When screwing the cartridge onto the battery, be careful not to overtighten. Just twist until snug, otherwise you may have connectivity issues.

A common issue that happens with vape pens, sometimes as a result of being overly tightened, is that the metal rings that conduct electricity get pressed too deep and fail to make contact with each other.

An easy solution is to use a paper clip to very gently pry the metal ring up.

Be careful not to break the ring off! It is only attached by a very thin wire. Lift it evenly by only a small amount.

If adjusting the ring on the cartridge itself does not solve the problem, try the same fix with the battery itself. The ring hole is smaller so you may need a thinner paper clip. Remember to be gentle, these are very delicate pieces. It takes very little force to raise the ring slightly.

Most of the time this will solve the problem, assuming your battery is charged and your cartridge has oil in it. Happy Vaping!

When screwing the cartridge onto the battery, be careful not to overtighten. Just twist until snug, otherwise you may have connectivity issues.

HelloMD

“If you push it five times it flashes. Can you explain the function of the button?”

The rule of thumb with the W Vapes push-button battery is “5 on/5 off” which means that you push the button 5 times to turn the battery on. When it flashes, that means it is ready to vape. You then press the button while you draw on the cartridge tip. When you are done vaping, you click the button again 5 times to turn it off. If you don’t turn your battery off, you may find that the button can get pressed in a bag or pocket and the battery will heat up. Therefore, it’s best to turn it off when not in use.

If you battery keeps blinking and is not heating the cartridge, this likely indicates a low charge or a lack of connectivity between your battery and the cartridge. First, make sure your battery is fully charged. Screw it into the USB charger and charge the battery until it shows a green light on the charger. If this doesn’t solve the problem, it may be connectivity. Try using a Qtip dipped in rubbing alcohol to clean the contact points of both the battery and the cartridge.

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"If you push it five times it flashes. Can you explain the function of the button?" The rule of thumb with the W Vapes… ]]>